Terms and Conditions 2017-05-10T16:05:35+00:00

Terms and Conditions

These Terms of Use and Community Guidelines apply to website operated by 18 Series Nutrition, L.L.C. including without limitation to 18seriesnutrition.com

By accessing or using this Site, you are deemed to have read, understand and agree to be bound by these Terms of Use and Community Guidelines regardless of whether you are a visitor to this site or a registered member. These Terms of Use govern your conduct associated with the services offered by 18 Series Nutrition to the extent of any conflict between 18 Series Nutrition’ Privacy Policy and the Terms of Use, these Terms of Use shall control.

Please note Visitors and Members shall collectively be referred to as “User(s)”. The right to use these Sites or any product or service offered by them, is personal to you and is not transferable to any other person or entity. We reserve the right to change these Terms of Use and Community Guidelines at any time, and you agree to be bound by any such changes. Unless explicitly stated otherwise, any new features or functionality that augment or enhance these Sites shall be subject to these Terms of Use and Community Guidelines conditions. Your use of these Sites constitutes your agreement to these Terms of Use and Community Guidelines.

Rules of Conduct, Submitting Content and Using 18 Series Nutrition Sites

Effective Date February 1, 2016

1. 18 Series Nutrition

The 18 Series Nutrition moderators will not look at every post, photo, video, or comment made on these Sites nor do we guarantee the integrity of every member on the Site. These Sites are not responsible if information made available on these Sites is not accurate, complete or current. We reserve the right to modify the contents of these Sites at any time (including removing postings, lock postings, warn members, suspend accounts, and/or cancel accounts without prior notice), but we have no obligation to update any information on these Sites.

Our Sites and the Community Areas including such content as text, videos, pictures, audio, graphics, music and sound is protected by copyright as a collective work or compilation under the copyright laws of the United States and other countries and we have all rights therein. Each third party content provider owns the copyright in content original to it. Except as otherwise expressly permitted under copyright law all individual articles, blogs, videos, content and other elements comprising our Sites are also copyrighted works, and we (subject to the rights of our licensors and licensees under applicable agreements, understandings and arrangements) have all rights therein. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, these Sites with or without notice.

2. User Responsibilities

You must be 18 years of age or older to provide information through these Sites. By using these sites, you represent that you are at least 18 years of age.

You shall be solely responsible for your own submissions and the consequences of posting or publishing them. You hereby grant to these Sites and its affiliates the worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any message posted in the Community Areas.

You are solely responsible for reading and complying with any supplemental terms and/or rules, including, without limitation, those for any contests, sweepstakes, promotions or other additional features made available on the Site.

By submitting your email address in connection with content you have submitted such as rating and review, your Questions or Answer, you agree that 18 Series Nutrition and its third party service providers may use your email address to contact you about the status of your review, Questions or Answers and other administrative purposes.

By submitting any content to 18 Series Nutrition, you represent and warrant that:

You are the sole author and owner of the intellectual property rights thereto; all “moral rights” that you may have in such content have been voluntarily waived by you; all content that you post is accurate; you are at least 18 years old; and that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

3. License

These Sites, including all of its contents, such as text, images, and the HTML or other code used (“Materials”) are 18 Series Nutrition’s’ property or that of our suppliers or licensors and are protected by patent, trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any Materials from these Sites, in whole or in part, for any public or commercial purpose without our prior, specific written permission. We grant you a personal, non-exclusive, non-transferable license to access our Sites and to use the information and services contained here.

In turn, you grant us a non-exclusive, world-wide, royalty-free license to use any content you post on these Sites, or through these Sites, for any purpose, subject to the express terms of this Agreement.

4. Conduct on the Site

By accessing the Site, you agree to the following rules of conduct. You or third parties acting on your behalf are not allowed to frame these Sites or use frames or utilize framing techniques or technology to enclose any content included on these Sites without 18 Series Nutrition’s’ express written consent.

Additionally, you may not utilize any site content in any meta tags or any other “hidden text” techniques or technologies without 18 Series Nutrition’s’ express written consent. You agree and warrant that you shall not distribute, submit or publish any content: that is known by you to be false, inaccurate or misleading; that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; that violates any law, statue, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);that is, or may reasonably be considered to be, illegal, obscene, sexually explicit, insulting, vulgar, defamatory, libelous, hateful, abusive, excessively violent, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation; You agree to not abuse the variety of tools 18 Series Nutrition provides for member interaction for the purpose of spamming users. We look for certain user behaviors to determine whether an account is spamming and will terminate the account of the abuser.

You agree to not impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age or your affiliation with any person or entity.

You understand the Site is available for your personal, non-commercial use only, and you agree not to use the Site for commercial activities or sales. Additionally, you may not ask members for help in the form of money, gifts, or donations.

You agree to not to upload, post, transmit, share or otherwise make available unsolicited or unauthorized advertising. Pyramid schemes and cash gifting scams are illegal and posting information about these schemes anywhere on 18 Series Nutrition sites is prohibited.

You agree to not use the Site in any unlawful manner or otherwise inconsistent with all applicable laws and regulations or in a manner that could damage, disable, overburden or impair the Site.

You agree to not submit any content to the 18 Series Nutrition Ratings and Reviews and the Customer Answers for which you were compensated or granted any consideration by any third party or include any information that references other websites, addresses, email addresses, contact information or phone numbers.

You will not attempt to interfere in any way with 18 Series Nutrition’s’ site networks or network security, or attempt to use these Sites to gain unauthorized access to any other computer system, or attempt to post or transmit any information that constitutes a computer virus, worms or other potentially damaging computer programs or files.

You will not engage in conduct constituting or encouraging conduct that would constitute a criminal offense giving rise to civil liability or otherwise violate any city, state, national or international law or regulation or which fails to comply with accepted Internet protocol.

18 Series Nutrition reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you violate these Terms of Use and Community Guidelines. Accounts that are inactive for more than one year may be removed without further notice.

5. Security Rules

Violations of system or network security may result in civil or criminal liability. 18 Series Nutrition will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting the user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the App, including, without limitation, the following:

1. Accessing data not intended for such user or logging into a server or account which user is not authorized to access;

2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

3. Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to 18 Series Nutrition sites, overloading, “flooding”, “mailbombing” or “crashing”; or sending unsolicited e-mail, including promotions and/or advertising of products or services;

4. Reverse engineering, reconstructing, copying, preparing derivative works or otherwise imitating the App.

5. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or

6. Attempting to obtain information or account access from or about any user, host or network via any means including, without limitation, impersonation, false representations, “phishing” or “pharming” or misrepresentation.

6. Content Materials You Submit

We are not responsible for the content users post on these Sites. You accept sole responsibility for any material you may submit via the Site including photos, messages, text, information, videos, User profiles (such as your name and User profile image or avatar), and any other content that you upload, share, publish or display on or through the Site. You may not upload to, post, transmit, distribute or share User Generated Content or “UGC” on this Site that you did not create or that you do not have permission to share. You may not post or upload to these Sites any content that (i) is confidential, proprietary, false, fraudulent, defamatory, obscene, threatening, invasion of privacy or publicity rights, infringing on intellectual property rights, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise create liability or violate any law; or (iii) may contain software viruses, political campaigns, mass mailings, chain letters, or spam. You warrant that any UGC you post, transmit, or share is owned by you or you have obtained permission for its use. The UGC does not reflect our opinions or views and under no circumstances are we liable in any way for UGC, including, but not limited to, errors or omissions or any loss or damage of any kind incurred as a result of the use of or reliance on any UGC. You understand and agree we have the right, but no obligation to archive or to not publish, or make Forum discussion “Read Only”, or to modify or remove Site Content or UGC (without notice or liability) if we, in our discretion, consider the UGC to be in violation of these Terms of Use and Community Guidelines or otherwise harmful to these Sites.

By posting UGC to these Sites, you understand and agree you grant 18 Series Nutrition and its affiliates an unrestricted, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, reproduce, adapt, translate and distribute such UGC for any purpose, commercial, advertising, or otherwise, throughout the world in any media. 18 Series Nutrition does not assert any ownership over your UGC. You understand and agree your UGC is as between us and you, subject to the rights granted to the Site in these Terms, you retain full ownership of all your UGC and any intellectual property rights or other proprietary rights associated with your UGC. By using these Sites, you represent and warrant that you own or otherwise control all the rights to the content, and that you will be responsible for paying all royalties and other fees that might be due to any person or entity; and that you will indemnify 18 Series Nutrition for all claims resulting from content you supply. You are not entitled to any compensation for UGC you post on these Sites unless otherwise agreed upon. 18 Series Nutrition does not guarantee that you will have any recourse through Series Nutrition to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, 18 Series Nutrition reserves the right to remove or tor refuse to post any submission for any reason.

7. Notice of Abuse

If you become aware of any abuse of 18 Series Nutrition sites, misuse by a Site user, use in violation of these Terms of Use and Community Guidelines, or use by an individual who is not eligible for Site access, please report that circumstance to us at [email protected] and we will investigate and take responsive action. If you are the parent of a child under the age of 18 you may instruct us to terminate the account of your own child upon satisfactory showing of your authority.

8. Termination Back to top

You may remove your UGC from the Site at any time, and you may terminate your membership at any time by logging into your account and following the instructions in your User profile.

18 Series Nutrition.com reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you violate these rules for Community Guidelines. Additionally, accounts that are inactive for more than one year may be removed without further notice.

9. Links to Other Sites

Members will find advertising or other content on our Site that link to the site and services of our partners, suppliers, affiliates, advertisers and other third parties. We provide links to other sites we think you may enjoy or access the information contained therein. We do not endorse, take responsibility for, monitor or check for accuracy, appropriateness or completeness of any Third-Party Content. If you decide to leave the Site and access the Third-Party Sites or to use any Third-Party Content, you do so at your own risk. You understand and agree to release the 18SeriesNutrition.com from any and all liability, direct or indirect, and for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any Third-Party Content, whether appearing on the Site or on a Third-Party Site. Additionally, Site widgets or other Site content may be included on web pages and web sites that are not associated with us and of which we have no control. These sites operate independently of 18SeriesNutrition.com and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.

1. Copyright Complaints

You may not use the Site for any purpose or in any manner that violates the rights of any third party. We respect the intellectual property rights of others and prohibit users from uploading and posting materials that infringes another party’s intellectual property rights. If you believe that your material has been copied in a way that constitutes copyright infringement, please provide our copyright agent the following written information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed upon; (iii) a description of where the material that you claim is infringing is located on the Site; (iv) your address, telephone number, and e-mail address; (v) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner of authorized to act on the copyright owner’s behalf. Our copyright agent for notice of claims of copyright infringement on the Site can be reached as follows:

Copyright Agent: contact18seriesnutrition.com

It is often difficult to determine if your intellectual property rights have been violated or if the Digital Millennium Copyright Act (DMCA) requirements have been met. We may request additional information before we remove any infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove or disable access to the allegedly infringing material pending resolution of the matter. We will terminate the accounts of users that we determine are repeat infringers.

Please note that under Section 512(f) of the Copyright Act any person who makes false claims that material or an activity is infringing may be subject to liability for damages.

10. Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

11.Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Please email [email protected] to request a refund and we will assign you a tracking #.

Mail your returned item to:
18 Series Nutrition
786 Omaha Dr. Broadway NC 27505

Include in your package the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color.